FAQ

Common questions about MP BrandDock.

How the product handles brand assets, client access, security, storage, versions, pricing and rollout.

Product

What is MP BrandDock?+

MP BrandDock is a client-ready digital asset management platform for organizing, governing, approving and securely delivering brand assets.

Who is it built for?+

The initial product is designed for creative agencies, brand teams, marketing teams and the clients or partners who need approved files.

What file types can it manage?+

The asset model supports images, videos, PDFs, presentations, archives and common design or source-file formats. Preview availability can vary by file type.

Are collections the same as folders?+

No. Collections are logical groupings, so the same asset can appear in several campaigns or brand kits without duplicating the original file.

Security and access

Are uploaded files public?+

No. The production architecture is designed around private object storage and short-lived signed access after authorization.

Can one client see another client’s assets?+

The data model scopes records by client workspace, with application authorization and database row-level security used together for tenant isolation.

Can client users have different permissions?+

Yes. Agency and client roles can be mapped to capabilities such as viewing, downloading, uploading, approving, inviting users or managing guidelines.

Can access be revoked?+

Yes. Memberships and share links can be disabled, and short-lived file access expires automatically.

Uploads, versions and rollout

Can MP BrandDock handle large files?+

The codebase includes direct-to-object-storage uploads and multipart upload support so large files do not need to pass through the web server.

What happens when a file is replaced?+

A replacement creates a new immutable asset version while preserving earlier versions and their approval history.

Can an agency manage several clients?+

Yes. The multi-tenant architecture is designed so one agency account can administer multiple separate client workspaces.

How do I request access?+

Use the demo request form and describe your client count, asset volume, file types and desired workflow.

Plans and billing

What does the $49 Client Portal plan include?+

One client workspace, 50 GB of storage, three agency/admin users, unlimited client viewers and the core asset library, collections, guidelines, versions, secure downloads and activity history.

Do client viewers count as paid seats?+

No. The launch pricing includes unlimited client viewers. Plan user limits apply to agency or administrative users.

Can I upgrade later?+

Yes. The same multi-tenant asset core is used across plans so moving to more workspaces, storage and workflow capabilities does not require rebuilding the library.

Is annual billing available?+

Yes. The launch pricing page shows annual billing equal to ten months of the monthly rate, effectively giving two months free.

Still have a question?

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